Our Values

Service:

We strive to improve the value of our services to individuals, families and organizations by responding
to their needs in an ethical, accessible, safe and professional manner.

Staff:

We recognize that a professional and diverse staff is PCA’s most valuable asset and that we must continually improve recruitment, growth opportunities and retention of staff.

Partnerships:

We value partnerships and promote community networking. We are an ever-available resource for caregivers and community organizations.

Outcomes:

We measure the effectiveness of our efforts by their results, including client improvement and satisfaction, and community impact.

Dollars:

We work to maximize revenues and resources to meet the needs of those we serve, while minimizing costs and the duplication of services.

Community:

We work to educate the community about mental illness and mental wellness, to reduce fear and prejudice against people with mental illness; and to inspire trust and confidence in the value of PCA’s mental health services.

PCA Board of Directors, 2001